THE COACH APP
"I purchased a subscription, but the App is closed / inactive / forces me to pay"
If you are experiencing this error, you are likely to be logged into an alternative The Coach account. Please re-login into the account you used for the website purchase.

To do so:
  1. Open The Coach App
  2. Tap on the Program tab
  3. Tap on the <...> button on the top right
  4. Tap on "LOG OUT"
  5. Log in to the correct account
  6. Begin your journey

In case you don't remember the correct account, please send me the last four digits of your credit card number or the PayPal e-mail you used for the purchase. I'll retrieve the e-mail associated with the transaction.
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